Thank you for visiting the Matsuyama Yushi Online Store.
We have recently discovered a problem with some orders in which review request emails are not being delivered. Due to the specifications of the review management platform "U-KOMI," an extremely low percentage of orders are not being properly linked to the order data.
If you are not receiving review request emails or receiving review request emails from each product page, we will manually register your review.
We apologize for the inconvenience, but please fill out the following form and send it to our customer service at info@matsuyama.co.jp.
We sincerely apologize for any inconvenience this may cause you.
Please refer to "Reviews" in theUser Guide for information on how to submit a review.
*Please note that we do not send out review request emails for some products, such as handbags and discontinued products.
Review submission items
Required items:
Product name
Review
Star Rating (1~5)
Optional items:
Your name
Nickname (will be published on the site)
Gender
Age
Skin type (choose from normal/dry/oily/oily/combination/sensitive skin)
Skin concern