*Airmail delays have been resolved
*Delivery delays in Toyama Prefecture have also been resolved
Thank you for visiting the Matsuyama Online Store. We would like to express our deepest sympathies to the victims and their families of the Noto Peninsula Earthquake of 2024.
Due to the earthquake, there have been delays in deliveries to some areas in Ishikawa and Toyama prefectures. Delays may also occur in other areas depending on the future situation. In addition, delays may occur in deliveries to remote islands such as Okinawa due to flight cancellations caused by a fiery aircraft collision at Haneda Airport. Please refer to the official Sagawa Express website for details. Sagawa Express Important Notice
For delivery status, please check the contact page below using the inquiry number in the shipping confirmation e-mail, or check with the respective delivery store. We apologize for any inconvenience this may cause and appreciate your understanding. Sagawa Express Luggage Inquiry Service