Thank you very much for your continued use of Matsuyama Yushi products.
We have confirmed that the "Moisturizing Skin Moisturizing Water Refill," which was launched on March 17, 2023 (Friday) and is currently on pre-sale at some stores and our online store, has pinholes on the bottom of the bag, which may cause liquid to leak. In response to this, we have decided to improve the materials of " Moisturizing Skin Moisturizing Penetrating Water Moist Rich Refill " and " Moisturizing Skin Moisturizing Penetrating Water Balancing Refill ". Until the improvement is completed, the bottoms of the products will be reinforced.
Specifically, a flexible, transparent seal will be applied to the bottom to prevent pinholes by reducing fatigue on the bottom of the material due to bending (creasing). In-house tests have confirmed that pinholes are prevented by attaching the seal.
We sincerely apologize for any concern this may cause at this early stage of the product launch. We would appreciate your understanding.